Role objective:
In order to maintain the well being of our employees and retain them in the long term and to ensure the success of our clients, we are looking for further support from a Wellbeing & Resiliency Counsellor (m/f/d).
Wellbeing & Resiliency Counsellor (m/f/d)
Your tasks:
As a Wellbeing & Resiliency Counsellor, you will be responsible for the psychosocial on-site counseling of the employees and mediation with further rehabilitative measures when necessary as well as facilitating group sessions.
Supporting managers in their day-to-day operations, e.g. through seminars/workshops on relevant topics and health-conscious leadership, is an integral part of your job, as is daily case management. Advice and support are provided primarily in English. In addition, you will have the opportunity to contribute your own concepts and ideas for the optimization of consulting services.
Our requirements:
- Master's degree in Clinical, Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy or Clinical Social Work
- Hold accreditation/registration/practitioner status with the State or Governmental agency with responsibility for regulating the practice of: Clinical, Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy, Clinical Social Work
- Member of a German Association of Psychologists/ Social Workers
- A minimum of 3 years of professional experience in client/patient facing clinical, during which you provided 1:1 care, designed and delivered group-based interventions
- High level of commitment and independence
- Integrity and empathy
- A likable, open-minded personality with a high degree of empathy and professionalism
- Experience in conflict management
- Fluent Business English (C1) mandatory, German is a plus
- Willingness to work shifts in order to provide 24/7 coverage (including weekends)
- Ability to work exclusively on site
We offer:
- Comprehensive familiarization with our structures, competencies and services
- Attractive remuneration package
- Support of continued vocational training and exchanges of professional expertise
- Onboarding and integration within a multicultural team of 60+ nationalities
- Company-sponsored public transportation ticket and a handful of company discounts for various external providers
- Daily company subsidized meal options from Convini for every dietary preference
- Modern office space with adjustable working stations, break and relaxation rooms, massage chairs, PlayStation, boxing bag and much more!
About us:
Majorel is now Teleperformance. With the acquisition of Majorel by Teleperformance, we can now offer even more exceptional services in more locations worldwide than ever before.
We are Teleperformance - the global market leader in digital business process outsourcing. With 500,000 employees worldwide, we provide unique customer service and satisfied end customers in over 170 markets. We answer customer enquiries in more than 300 languages for our renowned clients from all industries.
Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
